Optimize your Product Operations today, excel tomorrow

Product Operations Consulting to allow Product teams to scale seamlessly whilst serving their customers.

What is Product Operations?

Product Operations enables Product teams to be the most effective and efficient so they can drive value for their customers.

This definition may look different for each company. Therefore, we have introduced The Product Operations Model framework to simplify this.

Case Study: Enhancing Product Adoption Through Strategic Insights

Client: Product Management Team Challenge: Lack of User Data

The product management team struggled with insufficient data on user behaviour, making it difficult to assess feature performance.

We engaged key stakeholders, including the Head of Operations and Senior Product Managers, to secure buy-in for a new product adoption tool. After researching the market, we selected UserPilot as a cost-effective solution.

We set up UserPilot and enabled tracking on key product pages, providing the team with insights into user engagement and feature adoption.

Impact

  • Actionable Insights: Enabled tracking of feature adoption metrics.

  • User Research Platform: Created a framework for reaching out to users for feedback.

  • Reduced Churn: Helped improve customer retention by understanding user needs better.